In early 2012, IT teams were still seen as the department of “no.” Long project queues, outdated architectures, and rigid processes left business teams frustrated and led to costly delays. This post made the case for transforming IT’s operating model from service provider to business partner — one that aligns to product thinking, accelerates value delivery, and gets out of the way of innovation.
By mid-2013, some companies had begun experimenting with Agile and product teams. The tide was slowly turning, but traditional governance still dominated in most enterprises.
This was the inflection point. Most Fortune 500 IT departments now operate in product-centric models, with agile principles and value stream alignment. But back in 2012, even saying “IT needs to get out of the way” felt radical.
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