Karl Sorochinski

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Digital Isn’t a Department

Summary

This December 2015 post explored how many companies treated 'Digital' as a new department or lab instead of a business-wide mindset. Innovation teams were isolated, under-integrated, and often ignored by core functions. The post emphasized that real transformation only occurs when digital capabilities are embedded across the enterprise.

18-Month Update

By late 2016, organizations began dismantling digital silos, embedding product and digital leaders into business units, and aligning IT, UX, and business outcomes. Change management emerged as a critical success factor for digital efforts.

2025 Insight

In 2025, companies no longer isolate digital — they cultivate it. Digital fluency is expected across leadership, and successful transformations are measured by cultural adoption, not lab output. It's no longer about a digital team — it's about a digital company.

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